1. Important Information About These Terms And Conditions
1.1 These Terms and Conditions set out the contractual relationship between Kin-gud Ltd and each individual (“Member” or “you”) who has registered for and been accepted onto the Kingud Rewards Scheme (the “Scheme”). It’s important that you read these Terms and Conditions carefully for your own benefit and protection. We intend to rely on these Terms and Conditions and it is our intention that you will be legally bound by them by using the Scheme.
1.2 Privacy statement is detailed on the website. The overall site Terms and Conditions are detailed on the website.
1.3 If you have any questions about these Terms and Conditions or in connection with the Scheme, please contact us using the details set out on the Website.
1.4 Kingud advises that you print a copy of these Terms and Conditions so you can refer to them in the future.
1.5 The Scheme is run by Kin-gud Limited, a company registered in England at Companies House (referred to in these Terms and Conditions as “Kingud” or “us” or “we”). Our registered number is and our registered address is at Ten y Merddyn, Betws y Coed.
2. Eligibility For The Scheme
2.1 To be eligible to register for the Scheme, you must have an online account at www.kingud.co.uk and be resident in the UK. If you are aged under 18, please ensure that you have your parent or guardian’s consent and ensure that they and you have read and agree to these Terms and Conditions, before you register for the Scheme.
3. Membership Rules And Registration Process
3.1 All Kingud online customers are automatically entered into the scheme
3.2 By using the Scheme you agree to provide Kingud with accurate and complete registration information and it is your responsibility to ensure that the information provided by you is correct and kept up-to-date. If you discover you have made a mistake with your registration details after you have submitted them to Kingud or your details change, please log in to your online account and correct them immediately. Kingud will not be responsible for any losses you suffer or other consequences as a result of you providing incorrect or out-of-date details.
3.3 The Scheme is offered at the discretion of Kingud and Kingud may refuse or withdraw membership to any Member at any time.
3.4 Only one membership is permitted per household.
4. Earning Rewards
4.1 Under the Scheme, Members are awarded rewards (“Rewards”) for purchases of qualifying items (“Products”) made on the Website. Members are not permitted to earn Points from other people’s transactions.
4.2 Rewards for all Products purchased are awarded on a per transaction basis but are calculated separately for each Product within that transaction.
4.3 You will earn Rewards whenever you spend £10 or more on qualifying Products in a single transaction.
4.4 Only Products purchased using the Kingud online store at www.kingud.co.uk qualify for Rewards.
4.5 Members will earn Rewards on every pound they spend at the Website on qualifying Products in that transaction. The Rewards that can be earned are as follows: Rewards Earned 10 Points per £1 spent at www.kingud.co.uk
4.6 It is your responsibility to ensure that, when referring a friend, your friend is happy to receive communications from us (by email) about them joining the Scheme and purchasing our products.
4.7 Rewards earned are valid for two years from the day on which they are credited to your account or until the scheme closes.
4.8 By logging in to their online account at www.kingud.co.uk members will be able to see the number of Rewards earned that are currently available to be redeemed
4.9 At any time Kingud may introduce Rewards on promotional items and may set limits on the number of times Rewards may be awarded for promotional items. Individual promotions to which Rewards apply will be communicated by Kingud from time to time. In the event of any participation in promotional offers beyond what is reasonably considered by Kingud to be normal consumer behaviour or personal use, Kingud reserves the right to refuse to award Rewards to individual Members.
4.10 Any tax liability or tax disclosure obligations connected with your receipt or use of Scheme Rewards are the responsibility of the Member, not Kingud.
4.11 Where you have earned Rewards on any Product which is subsequently refunded in accordance with the terms and conditions for that Product, the Rewards you would have earned on that Product will be deducted from your account at the time of the refund being given.
4.12 Kingud reserves the right to change the conversion value of Rewards, the number of Rewards available to be earned on particular Products, at its discretion from time to time. Kingud will give reasonable prior notice on the Website of any such change.
5.1 Rewards can be used to obtain discount or purchase any item available for purchase on the website.
5.2 Rewards have no cash value and cannot be exchanged for a cash alternative, refund or any other alternative. Rewards must not be offered for sale or exchanged in any way for gain including utilisation in lotteries, raffles or any other means as a prize or part therof. Rewards cannot be resold. Kingud reserves the right to suspend or cancel points and /or Kingud Rewards membership if fraudulent use is suspected.
6. Your Use Of The Scheme
6.1 The Kingud General Terms and Conditions apply to your use of the Scheme area of the Website. In addition, you must:
6.1.1 not use the Scheme or this Website for any unlawful, fraudulent or dishonest purpose, including but not limited to: Knowingly supplying incorrect or misleading information; Selling, bartering and/or attempting to sell or transfer Rewards to another person; or Knowingly benefiting from the fraud, misconduct or breach of these Terms and Conditions by any Member or other individual;
6.1.2 not use the Scheme or this Website in a manner which causes or may cause an infringement of the rights of any other person, firm or company (whether in breach of confidentiality or intellectual property rights or otherwise); or
6.1.3 not make any unauthorised, false or fraudulent purchase.
6.2 None of the Material relating to the Scheme may be reproduced or redistributed without our prior written permission, except that you may download or print a single copy for your own personal non-commercial use. In this clause, “Material” means all content, information, vouchers and other materials provided to you in connection with the Scheme (whether on a computer screen, in email or paper format).
6.3 All Product names, trade marks, service names or marks and company names mentioned on the Website and in connection with the Scheme are the property of Kingud or their respective owners.
7. Member’s Right To End Membership
7.1 You may cease to be a Member at any time by giving written notice either by post or email to Kingud using our contact details on the Website. Until Kingud receives such termination, Kingud may continue to communicate with the Member.
7.2 Please be aware that if you end your membership all unused Points and Rewards accrued by or issued to you may no longer be available.
8. Kingud’s Right To End Membership
8.1 Kingud reserves the right at any time to suspend or terminate the membership of any Member without notice if, in Kingud’s reasonable opinion, there has been a serious failure by you to comply with your responsibilities in these Terms and Conditions. In such a situation, Kingud may also take any other action it considers appropriate, including, but not limited to, withholding or removing Points from your account.
8.2 Kingud reserves the right to discontinue the Scheme or any individual Rewards at any time.
8.3 Your membership of the Scheme will terminate automatically if no Points or Rewards have been earned or redeemed or used by you for two years or more.
8.4 If your membership, any individual Rewards or the Scheme as a whole are due to end for the reasons set out in clauses 8.1, 8.2 or 8.3, Kingud will give reasonable prior notice (on the Website or otherwise) in order to allow you an opportunity to use up your accrued Points and Rewards. However, for the avoidance of doubt this clause 8.1 will not apply where Kingud ends or suspends membership as set out in clause 8.1.
8.5 If we or you end your membership of the Scheme we may delete our records of your Scheme membership and your Data without liability to you.
9. Data Protection
9.2 Kingud may obtain the following information about Members in connection with the Scheme (“Data”):
9.2.1 Member registration data and other data supplied by the Member. This includes information we require to identify you (e.g. name, email address, year of birth) and certain optional information that we invite you to provide about yourself when you register;
9.2.2 Data collected when the Member redeems Points and is provided with Rewards.
9.2.3 NO Data collected is shared with any third party.
9.4 We use your Data for the following purposes:
9.4.1 management and administration of the Scheme, including providing customer service for the Scheme;
9.4.2 maintaining our customer records;
9.4.3 communicating to Members information about the Scheme, including, but not limited to, information about Rewards, using the contact details provided by the Member;
9.4.4 communication to Members about other similar Products, services or facilities offered by Kingud from time to time;
Except for the commitments we expressly make in these Terms and Conditions and any additional commitments arising out of your consumer rights granted by law, we do not make any other commitments or warranties about the Scheme.
11. Our Liability To You
11.1 For further information about your legal rights and how they may be affected by these Terms and Conditions including, but not limited to, this section on our liability to you, we advise you to contact your local Citizens Advice Bureau. If any problems arise with your use of the Website or the Scheme please contact us as soon as possible.
11.2 In this clause 11, “losses” means, without limitation, any losses, costs, damages, injuries, accidents or claims suffered by you or any third party.
11.3 Kingud cannot be held responsible for lost points. If any Points are not used before their expiry date, no replacement will be issued nor compensation given.
11.4 Kingud is not responsible to you for any losses which you may incur which were not a foreseeable or obvious consequence of Kingud breaching these Terms and Conditions – including, but not limited to, for example, if you or Kingud could not have anticipated those losses before or when Kingud accepted your registration for the Scheme or when you claimed a Reward or it was not obvious that those losses would result.
11.5 Kingud will not be responsible to you for losses you suffer due to any event beyond our reasonable control.
11.6 Kingud will not be responsible to you if there is unauthorised access to your registration details or unauthorised activity on the Scheme area of the Website as a result of your membership details becoming known by someone else, unless this is due to Kingud’s own failure to take proper care. You should contact us as soon as possible if you believe that anyone has obtained your log-in details without your permission or if you become aware of any other breach of security on the Website.
12. Other Important Information
12.1 English law applies to these Terms and Conditions. If any disputes arise between you and us in relation to these Terms and Conditions and you want to take court proceedings, you must do so in the English courts unless you reside in Scotland, Wales or Northern Ireland, in which case you may do so in the courts of the country in which you reside.
12.2 You may have other rights granted by law. If those rights and these Terms and Conditions are inconsistent, these Terms and Conditions will override any other rights which you may have, unless that is not permitted by law.
12.3 Any notices sent by Kingud to you individually will be sent to the most recent email address or postal address provided to Kingud by you.
12.4 We may occasionally update these Terms and Conditions, for example to comply with changes in the law or to change the way the Scheme is run. We will not notify you individually of such changes. You should read the latest version on the Website when you are redeeming or earning Points to ensure you are happy with any changes.
12.5 Except as set out in clause 14.1, Kingud’s decision shall be final and binding in all matters regarding the Scheme.
12.6 These Terms and Conditions are a contract between you and Kingud and form the entire agreement between us in relation to the Scheme. Unless you are aged under 18 and are using the Scheme with the consent of your parent or guardian, neither you nor Kingud intend that these Terms and Conditions will be enforceable by anyone except you and Kingud whether under the Contracts (Rights of Third Parties) Act 1999 or otherwise.